Head of Trainer Experience
(Former Office Table Tennis Champion)
Tomas joined us in August 2018 as a Client Account Manager. He worked mostly with our Spanish-speaking clients. Now he looks after all our trainers on the platform as the head of business customer experience. Tomas is a keen photographer, and has a deep passion for health and fitness. He's also the reigning champion of our lunch-time table tennis tournaments!
Customer Experience Manager
Brett is the Customer Experience Manager at MacroActive. Prior to joining us in February 2019, Brett spent 7 years working in the customer service industry. Brett was part of the core team that built up Josef Rakich Fitness. With his extensive background in customer service, combined with a keen interest in fitness and nutrition, Brett is an essential part of the MacroActive team.
Launch & Client Success Manager
Alec joined MacroActive in December 2018 as our Client Marketing & Revenue Specialist. As a former Personal Trainer, Alec has a deep understanding of training, nutrition, and delivering client value. In 2020, Alec took on the role of Client Success Manager. His job is to mentor and guide our clients through their first 100 days on the platform. He also assists existing clients looking to scale their business. Alec has a strong passion for digital marketing and business development. He's here to help and advise clients on growing a successful online business.